# Latest

**URL:** https://community.yellow.ai/latest.md?page=1

[Latest](https://community.yellow.ai/latest.md) · [Categories](https://community.yellow.ai/categories.md) · [Tags](https://community.yellow.ai/tags.md)

**Page:** 2

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## [Can we convert an NLP bot to AI Agent bot?](https://community.yellow.ai/t/can-we-convert-an-nlp-bot-to-ai-agent-bot/5489)

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**Author:** [@Kumara\_Murali](https://community.yellow.ai/u/Kumara_Murali)\
**Replies:** 1\
**Last updated:** [May 1, 2025, 6:44am UTC](https://community.yellow.ai/t/can-we-convert-an-nlp-bot-to-ai-agent-bot/5489 "2025-05-01T06:44:39Z")

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Can we convert an NLP bot to an AI Agent bot?

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## [Enquiry to get services for Vedantu](https://community.yellow.ai/t/enquiry-to-get-services-for-vedantu/5477)

<div class="topic-metadata">

**Author:** [@Jay](https://community.yellow.ai/u/Jay)\
**Replies:** 0\
**Last updated:** [April 7, 2025, 10:50am UTC](https://community.yellow.ai/t/enquiry-to-get-services-for-vedantu/5477 "2025-04-07T10:50:29Z")

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Hey, I have already booked demo on the main website page 10 days back. I haven’t received any response from sales ( Yellow.ai team) Please please reach out to me asap Email : jashanjot.singh@vedantu.com

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## [How to send CTA buttons through Notification API for WhatsApp](https://community.yellow.ai/t/how-to-send-cta-buttons-through-notification-api-for-whatsapp/5455)

<div class="topic-metadata">

**Author:** [@ajaykrupalk](https://community.yellow.ai/u/ajaykrupalk)\
**Replies:** 1\
**Last updated:** [April 3, 2025, 6:32am UTC](https://community.yellow.ai/t/how-to-send-cta-buttons-through-notification-api-for-whatsapp/5455 "2025-04-03T06:32:50Z")

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I would like to know how to send CTA buttons with this API: https://r1.cloud.yellow.ai/api/engagements/notifications/v2/push The documentation only gives information about Quick Replies URL Buttons For Reference: Notif…

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## [Max records in Scheduled Report](https://community.yellow.ai/t/max-records-in-scheduled-report/5465)

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**Author:** [@Pigilam\_Chidivilas\_S](https://community.yellow.ai/u/Pigilam_Chidivilas_S)\
**Replies:** 0\
**Last updated:** [April 3, 2025, 6:15am UTC](https://community.yellow.ai/t/max-records-in-scheduled-report/5465 "2025-04-03T06:15:42Z")

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Hi Team, Can you please confirm on the max no.of records that can be send in the scheduled reports with custom reports in the insights module. Thank You

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## [Workflow triggers on web but not on WhatsApp testing](https://community.yellow.ai/t/workflow-triggers-on-web-but-not-on-whatsapp-testing/5464)

<div class="topic-metadata">

**Author:** [@felipe\_navarro](https://community.yellow.ai/u/felipe_navarro)\
**Replies:** 0\
**Last updated:** [April 3, 2025, 4:24am UTC](https://community.yellow.ai/t/workflow-triggers-on-web-but-not-on-whatsapp-testing/5464 "2025-04-03T04:24:17Z")

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Hi team, I’ve created a workflow that triggers correctly when tested on the web version of the chatbot. However, the same workflow does not get triggered when I test it on WhatsApp (using the Yellow.ai WhatsApp test env…

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## [Account Deletion](https://community.yellow.ai/t/account-deletion/5461)

<div class="topic-metadata">

**Author:** [@torralba.103](https://community.yellow.ai/u/torralba.103)\
**Replies:** 0\
**Last updated:** [April 1, 2025, 1:39am UTC](https://community.yellow.ai/t/account-deletion/5461 "2025-04-01T01:39:25Z")

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I want to delete my account Yellow.AI, so i can sign up again using my Work email. how to do it? because i put my Whole name in the sign up page, then, when i go to the chat, my whole name is in there instead of just ‘R…

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## [Image on conversation starter](https://community.yellow.ai/t/image-on-conversation-starter/5452)

<div class="topic-metadata">

**Author:** [@felipe\_navarro](https://community.yellow.ai/u/felipe_navarro)\
**Replies:** 0\
**Last updated:** [March 20, 2025, 9:00pm UTC](https://community.yellow.ai/t/image-on-conversation-starter/5452 "2025-03-20T21:00:20Z")

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I’m building a customer service chatbot for WhatsApp. I’d like the bot to start each conversation by sending an image of the restaurant along with a greeting message. Ideally, the greeting text and the image should be se…

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## [Can't contact any support](https://community.yellow.ai/t/cant-contact-any-support/5447)

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**Author:** [@Andrea\_Ong](https://community.yellow.ai/u/Andrea_Ong)\
**Replies:** 1\
**Last updated:** [March 19, 2025, 5:52pm UTC](https://community.yellow.ai/t/cant-contact-any-support/5447 "2025-03-19T17:52:43Z")

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Trying to upgrade to a paid version but I can’t even book a calendly slot or connect with any support agent.

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## [FAQs Special Charayer](https://community.yellow.ai/t/faqs-special-charayer/5448)

<div class="topic-metadata">

**Author:** [@Mohamed\_Hosni](https://community.yellow.ai/u/Mohamed_Hosni)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 12:43pm UTC](https://community.yellow.ai/t/faqs-special-charayer/5448 "2025-03-17T12:43:32Z")

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Dear, Currently I’m trying to import FAQs from csv file and after I upload it all " converted to ? and bult point convert to ? in answer how I can solve it I have more than 100 question and many files need to be uploaded …

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## [FAQs Variations](https://community.yellow.ai/t/faqs-variations/5432)

<div class="topic-metadata">

**Author:** [@Mohamed\_Hosni](https://community.yellow.ai/u/Mohamed_Hosni)\
**Replies:** 0\
**Last updated:** [March 10, 2025, 4:47pm UTC](https://community.yellow.ai/t/faqs-variations/5432 "2025-03-10T16:47:31Z")

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Dears, I’m new in Yellow.ai and need to use FAQs, My Question is In FAQs temp csv file I have one question and multiple variations can i add all variations in the same cell of and new row with the same data but with diff…

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## [How to add telegram OAuth token](https://community.yellow.ai/t/how-to-add-telegram-oauth-token/5429)

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**Author:** [@anvesh.sahu](https://community.yellow.ai/u/anvesh.sahu)\
**Replies:** 1\
**Last updated:** [March 10, 2025, 10:00am UTC](https://community.yellow.ai/t/how-to-add-telegram-oauth-token/5429 "2025-03-10T10:00:29Z")

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## [From where can i add entity?](https://community.yellow.ai/t/from-where-can-i-add-entity/5425)

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**Author:** [@Shivam\_Sharma](https://community.yellow.ai/u/Shivam_Sharma)\
**Replies:** 0\
**Last updated:** [March 4, 2025, 8:26am UTC](https://community.yellow.ai/t/from-where-can-i-add-entity/5425 "2025-03-04T08:26:48Z")

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I’m using a conditional card in which i want to add entity={roomid} , but it is showing different one that i don’t want. So how can i add new entity.

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## [Changes not reflected for first time when i push the bot to PROD](https://community.yellow.ai/t/changes-not-reflected-for-first-time-when-i-push-the-bot-to-prod/5412)

<div class="topic-metadata">

**Author:** [@Pavan\_M](https://community.yellow.ai/u/Pavan_M)\
**Replies:** 2\
**Last updated:** [February 5, 2025, 3:13am UTC](https://community.yellow.ai/t/changes-not-reflected-for-first-time-when-i-push-the-bot-to-prod/5412 "2025-02-05T03:13:52Z")

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when i push the bot to PROD, some of the changes i didn’t see in the bot for first time. I pushed from development to Live. which has only 2 tier environment.

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## [En busca de desarrolladores para una plataforma de llamadas](https://community.yellow.ai/t/en-busca-de-desarrolladores-para-una-plataforma-de-llamadas/5416)

<div class="topic-metadata">

**Author:** [@Rafael\_Angulo](https://community.yellow.ai/u/Rafael_Angulo)\
**Replies:** 0\
**Last updated:** [February 2, 2025, 12:46pm UTC](https://community.yellow.ai/t/en-busca-de-desarrolladores-para-una-plataforma-de-llamadas/5416 "2025-02-02T12:46:30Z")

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Estamos en la búsqueda de un equipo de desarrolladores altamente capacitados para crear una plataforma de información médica impulsada por Inteligencia Artificial, con el objetivo de brindar un servicio confiable, seguro…

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## [What libraries like crypto js are exposed to platform functions?](https://community.yellow.ai/t/what-libraries-like-crypto-js-are-exposed-to-platform-functions/5414)

<div class="topic-metadata">

**Author:** [@Dhruv\_Upadhyay](https://community.yellow.ai/u/Dhruv_Upadhyay)\
**Replies:** 0\
**Last updated:** [February 1, 2025, 9:59am UTC](https://community.yellow.ai/t/what-libraries-like-crypto-js-are-exposed-to-platform-functions/5414 "2025-02-01T09:59:27Z")

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I know we can use crypto js for encryption but are there any other external libraries exposed which can be utilised in platform functions to do various processing?

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## [Error with Chatbot Integration in Next.js 14.2.14](https://community.yellow.ai/t/error-with-chatbot-integration-in-next-js-14-2-14/5401)

<div class="topic-metadata">

**Author:** [@Gaurav\_Gromate](https://community.yellow.ai/u/Gaurav_Gromate)\
**Replies:** 1\
**Last updated:** [January 16, 2025, 10:27am UTC](https://community.yellow.ai/t/error-with-chatbot-integration-in-next-js-14-2-14/5401 "2025-01-16T10:27:23Z")

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Hello, I’m currently working on integrating a chatbot into my Next.js application (version 14.2.14). However, I’m encountering an error in the console, and the chatbot is not showing up on the page. I have included the…

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## [Not Getting Response after entering OTP](https://community.yellow.ai/t/not-getting-response-after-entering-otp/5403)

<div class="topic-metadata">

**Author:** [@Gaurav\_Gromate](https://community.yellow.ai/u/Gaurav_Gromate)\
**Replies:** 0\
**Last updated:** [January 13, 2025, 10:14am UTC](https://community.yellow.ai/t/not-getting-response-after-entering-otp/5403 "2025-01-13T10:14:43Z")

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After entering the phone number, I receive an OTP, and I have added text & store comment. However, after entering the OTP, I am not receiving a success or failure message. Please help me understand how I can correct this…

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## [How to insert delay in function?](https://community.yellow.ai/t/how-to-insert-delay-in-function/5398)

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**Author:** [@Manthan\_Rathod](https://community.yellow.ai/u/Manthan_Rathod)\
**Replies:** 0\
**Last updated:** [January 10, 2025, 9:35am UTC](https://community.yellow.ai/t/how-to-insert-delay-in-function/5398 "2025-01-10T09:35:48Z")

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Hi Team, One of my use case requires me to play a video using the video node and then delay it for the duration of the video. Now I’d like to know - How to have dynamic delays in text node How to add delay in function …

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## [How to do Automation Testing of Flows for Manual Language Translation](https://community.yellow.ai/t/how-to-do-automation-testing-of-flows-for-manual-language-translation/5382)

<div class="topic-metadata">

**Author:** [@salokya\_quadrafort](https://community.yellow.ai/u/salokya_quadrafort)\
**Replies:** 0\
**Last updated:** [December 8, 2024, 5:32pm UTC](https://community.yellow.ai/t/how-to-do-automation-testing-of-flows-for-manual-language-translation/5382 "2024-12-08T17:32:01Z")

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How to do Automation Testing of Flows for Manual Language Translation ? Does Yellow Supports botium ? I want to automate the most manual task which my team gets busy with is manual translation of the Bot in 18 Language w…

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## [Chat Transcript - Logo and CDN link change to Customer specific name](https://community.yellow.ai/t/chat-transcript-logo-and-cdn-link-change-to-customer-specific-name/4240)

<div class="topic-metadata">

**Author:** [@Harikrishnan\_T](https://community.yellow.ai/u/Harikrishnan_T)\
**Replies:** 2\
**Last updated:** [June 5, 2023, 11:09am UTC](https://community.yellow.ai/t/chat-transcript-logo-and-cdn-link-change-to-customer-specific-name/4240 "2023-06-05T11:09:29Z")

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Is it possible to change the below, Change the Yellow’s name from the CDN link for Chat transcript. Remove the Logo from the chat transcript page.

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## [Database Search - How to get data from the table and let the user know his answer](https://community.yellow.ai/t/database-search-how-to-get-data-from-the-table-and-let-the-user-know-his-answer/3096)

<div class="topic-metadata">

**Author:** [@Doggy-Wild\_and\_Free](https://community.yellow.ai/u/Doggy-Wild_and_Free)\
**Replies:** 14\
**Last updated:** [November 7, 2024, 7:52am UTC](https://community.yellow.ai/t/database-search-how-to-get-data-from-the-table-and-let-the-user-know-his-answer/3096 "2024-11-07T07:52:27Z")

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I am trying to do a Database Search in a particular table in order to show the resul for the user. Example: The user enters his ID and the bot tells him when he will be able to get his next time-off (the date is already …

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## [Can Send Ticket API has Attachment?](https://community.yellow.ai/t/can-send-ticket-api-has-attachment/5366)

<div class="topic-metadata">

**Author:** [@Andreas\_Nugroho](https://community.yellow.ai/u/Andreas_Nugroho)\
**Replies:** 0\
**Last updated:** [November 7, 2024, 5:15am UTC](https://community.yellow.ai/t/can-send-ticket-api-has-attachment/5366 "2024-11-07T05:15:03Z")

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There is a send ticket API here: Send Ticket | yellow.ai Can we send ticket with attachment on it ? Document or Photos ?

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## [How to disable small talks](https://community.yellow.ai/t/how-to-disable-small-talks/5354)

<div class="topic-metadata">

**Author:** [@R\_Tomas](https://community.yellow.ai/u/R_Tomas)\
**Replies:** 1\
**Last updated:** [October 14, 2024, 11:31am UTC](https://community.yellow.ai/t/how-to-disable-small-talks/5354 "2024-10-14T11:31:38Z")

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How can i disable small talks in my bot?

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## [Not able to set variables in POST API. I have tried the way it is instructed in docs but its not working](https://community.yellow.ai/t/not-able-to-set-variables-in-post-api-i-have-tried-the-way-it-is-instructed-in-docs-but-its-not-working/5351)

<div class="topic-metadata">

**Author:** [@Rahul\_J](https://community.yellow.ai/u/Rahul_J)\
**Replies:** 7\
**Last updated:** [October 2, 2024, 10:23am UTC](https://community.yellow.ai/t/not-able-to-set-variables-in-post-api-i-have-tried-the-way-it-is-instructed-in-docs-but-its-not-working/5351 "2024-10-02T10:23:12Z")

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Not able to set variables in POST API, I have tried the way it is instructed in docs but its not working. It is working with hardcoded values

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## [I have this error when inserting a user into 360 from the API](https://community.yellow.ai/t/i-have-this-error-when-inserting-a-user-into-360-from-the-api/5350)

<div class="topic-metadata">

**Author:** [@whitney26](https://community.yellow.ai/u/whitney26)\
**Replies:** 0\
**Last updated:** [September 27, 2024, 7:14pm UTC](https://community.yellow.ai/t/i-have-this-error-when-inserting-a-user-into-360-from-the-api/5350 "2024-09-27T19:14:24Z")

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Hello community, I hope you are all doing well. Does anyone know how I can solve this problem? Error 403: ‘Oops! You are not supposed to use this API via API Management.’ I am trying to insert a user from Yellow via the …

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## [My chatbot is paused and the chat window for previous chats that i have done is not clearing](https://community.yellow.ai/t/my-chatbot-is-paused-and-the-chat-window-for-previous-chats-that-i-have-done-is-not-clearing/5322)

<div class="topic-metadata">

**Author:** [@Kashi\_Baba](https://community.yellow.ai/u/Kashi_Baba)\
**Replies:** 2\
**Last updated:** [September 23, 2024, 10:47am UTC](https://community.yellow.ai/t/my-chatbot-is-paused-and-the-chat-window-for-previous-chats-that-i-have-done-is-not-clearing/5322 "2024-09-23T10:47:45Z")

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chatbot interface issue

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## [Darshan Hiranandani : Is it possible to extract images from documents using the document search feature?](https://community.yellow.ai/t/darshan-hiranandani-is-it-possible-to-extract-images-from-documents-using-the-document-search-feature/5331)

<div class="topic-metadata">

**Author:** [@darshanhiranandani23](https://community.yellow.ai/u/darshanhiranandani23)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 5:43pm UTC](https://community.yellow.ai/t/darshan-hiranandani-is-it-possible-to-extract-images-from-documents-using-the-document-search-feature/5331 "2024-09-17T17:43:00Z")

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Hi Team, I’m exploring the possibility of extracting images from documents using our document search feature. Appreciated new ideas or suggestion Regards Darshan Hiranandani

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## [Allow users to download reports](https://community.yellow.ai/t/allow-users-to-download-reports/5296)

<div class="topic-metadata">

**Author:** [@Shashank\_Amanana](https://community.yellow.ai/u/Shashank_Amanana)\
**Replies:** 1\
**Last updated:** [September 13, 2024, 8:21am UTC](https://community.yellow.ai/t/allow-users-to-download-reports/5296 "2024-09-13T08:21:00Z")

</div>

I am making an doctor bot. not able to figure out how to give patients an option to download their reports. like i uploaded dummy reports in the knowledge base. would like to provide an option for users to download it

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## [Whats app report with session id](https://community.yellow.ai/t/whats-app-report-with-session-id/5334)

<div class="topic-metadata">

**Author:** [@Banu](https://community.yellow.ai/u/Banu)\
**Replies:** 1\
**Last updated:** [September 12, 2024, 6:28pm UTC](https://community.yellow.ai/t/whats-app-report-with-session-id/5334 "2024-09-12T18:28:23Z")

</div>

WA consumption report

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## [How to disable green dot on widget?](https://community.yellow.ai/t/how-to-disable-green-dot-on-widget/5333)

<div class="topic-metadata">

**Author:** [@R\_Tomas](https://community.yellow.ai/u/R_Tomas)\
**Replies:** 1\
**Last updated:** [September 12, 2024, 12:48pm UTC](https://community.yellow.ai/t/how-to-disable-green-dot-on-widget/5333 "2024-09-12T12:48:01Z")

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In this new UI, where is the option to disable green dot on the web chatbot widget?

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