# Can we fetch the whole chat of user and bot through api?

**URL:** <https://community.yellow.ai/t/can-we-fetch-the-whole-chat-of-user-and-bot-through-api/4662>\
**Category:** Inbox\
**Tags:** chats\
**Created:** [September 26, 2023, 5:23pm UTC](https://community.yellow.ai/t/can-we-fetch-the-whole-chat-of-user-and-bot-through-api/4662 "2023-09-26T17:23:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Shiva\_Singhal](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/shiva_singhal/32/1304_2.png) [@Shiva\_Singhal](https://community.yellow.ai/u/Shiva_Singhal)\
**Post date:** [September 26, 2023, 5:23pm UTC](https://community.yellow.ai/t/can-we-fetch-the-whole-chat-of-user-and-bot-through-api/4662/1 "2023-09-26T17:23:23Z")

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Is there any api through which we can fetch the complete transcript of the conversation of yellow messenger and user by passing some conversation id or something?

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**Author:** ![Jishnu\_Mishra](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/jishnu_mishra/32/68_2.png) [@Jishnu\_Mishra](https://community.yellow.ai/u/Jishnu_Mishra)\
**Post date:** [November 30, 2023, 12:43pm UTC](https://community.yellow.ai/t/can-we-fetch-the-whole-chat-of-user-and-bot-through-api/4662/2 "2023-11-30T12:43:33Z")

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Hey Shiva,

Can you share the sue case for which you would need this? We have public chat url and send chat transcript functions available which can be used to access the conversation between a user and the Platform

> **[Send chat transcript to customers | yellow.ai](https://docs.yellow.ai/docs/platform_concepts/inbox/inbox-settings/workflows/chattranscript#docusaurus_skipToContent_fallback)**
>
> As a common practice in the support industry, the conversation between the live agent and the customer is sent to the customer (after the conversation ends) as a chat transcript that can be used as a reference for the customer.

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**Author:** ![Architha\_J](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/architha_j/32/2234_2.png) [@Architha\_J](https://community.yellow.ai/u/Architha_J)\
**Post date:** [December 12, 2023, 4:41am UTC](https://community.yellow.ai/t/can-we-fetch-the-whole-chat-of-user-and-bot-through-api/4662/3 "2023-12-12T04:41:46Z")

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Hi Shiva,  
You can also access it through:

1. Inbox reports [Chat Archives Report | yellow.ai](https://docs.yellow.ai/docs/platform_concepts/inbox/analytics-reports/reports/chats/chat-archives-report)
2. Insights \> Custom tables \> Analytics