# Chat transcript

**URL:** <https://community.yellow.ai/t/chat-transcript/5035>\
**Category:** Inbox\
**Tags:** chats\
**Created:** [March 19, 2024, 6:18am UTC](https://community.yellow.ai/t/chat-transcript/5035 "2024-03-19T06:18:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Srinivas](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/srinivas/32/1696_2.png) [@Srinivas](https://community.yellow.ai/u/Srinivas)\
**Post date:** [March 19, 2024, 6:18am UTC](https://community.yellow.ai/t/chat-transcript/5035/1 "2024-03-19T06:18:08Z")

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Is it possible to provide a chat transcript as a JSON file or text file at the end of the bot flow conversation instead of current approach?

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**Author:** ![Architha\_J](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/architha_j/32/2234_2.png) [@Architha\_J](https://community.yellow.ai/u/Architha_J)\
**Post date:** [March 19, 2024, 5:02pm UTC](https://community.yellow.ai/t/chat-transcript/5035/2 "2024-03-19T17:02:49Z")

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Can you check this doc: [Display message or sync data when a Live Chat is closed | yellow.ai](https://docs.yellow.ai/docs/cookbooks/inbox/ticketclose-message#use-cases-of-ticket-closed-event)

CC: @Sandeep_Rajaram