# Disconnect whatsapp not respond

**URL:** <https://community.yellow.ai/t/disconnect-whatsapp-not-respond/1918>\
**Category:** Channels\
**Tags:** whatsapp\
**Created:** [February 24, 2022, 10:25am UTC](https://community.yellow.ai/t/disconnect-whatsapp-not-respond/1918 "2022-02-24T10:25:25Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![derrysusilo](https://avatars.discourse-cdn.com/v4/letter/d/ce7236/32.png) [@derrysusilo](https://community.yellow.ai/u/derrysusilo)\
**Post date:** [February 24, 2022, 10:25am UTC](https://community.yellow.ai/t/disconnect-whatsapp-not-respond/1918/1 "2022-02-24T10:25:25Z")

</div>

hi  
i want to disconnect whatsapp, because i want to change number in whatsapp business  
 ![image](https://canada1.discourse-cdn.com/flex035/uploads/yellowmessenger1/original/2X/5/5dad942c6dcfaba488fefff6ed28d43f16e7e3db.png)  
when i click connect buttoon, popup show  
 ![image](https://canada1.discourse-cdn.com/flex035/uploads/yellowmessenger1/original/2X/b/b0c237f6b1d542b45b0e431c9b6c4acfa4d451d8.png)  
and when i hit delete button, nothing happend  
what should i do to disconnect whatsapp / change facebook business page ?

---

<div class="post-metadata">

**Author:** ![Pratik](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/pratik/32/69_2.png) [@Pratik](https://community.yellow.ai/u/Pratik)\
**Post date:** [February 25, 2022, 4:24am UTC](https://community.yellow.ai/t/disconnect-whatsapp-not-respond/1918/2 "2022-02-25T04:24:00Z")

</div>

Can you please share WhatsApp number with me? I’ll ask the team to disconnect it form the backend.

---

<div class="post-metadata">

**Author:** ![derrysusilo](https://avatars.discourse-cdn.com/v4/letter/d/ce7236/32.png) [@derrysusilo](https://community.yellow.ai/u/derrysusilo)\
**Post date:** [February 25, 2022, 5:10am UTC](https://community.yellow.ai/t/disconnect-whatsapp-not-respond/1918/3 "2022-02-25T05:10:15Z")

</div>

can i ask question too ?  
after i succesful registering my number when connecting whatsapp with yellow AI,  
i cant login into my number in my phone  
it said **is not a valid number for the country Indonesia**  
is there someone experience this issue like me ?  
because i cant login into whatsapp, and need to change my number

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/yellowmessenger1/original/2X/2/28e52ff341151466797a5ab77af35e5ef7a95026.png)

my registered number is  
+62 895-6160-33343

thank you

---

<div class="post-metadata">

**Author:** ![Sobhangi\_Sarkar](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/sobhangi_sarkar/32/1052_2.png) [@Sobhangi\_Sarkar](https://community.yellow.ai/u/Sobhangi_Sarkar)\
**Post date:** [February 25, 2022, 6:42am UTC](https://community.yellow.ai/t/disconnect-whatsapp-not-respond/1918/4 "2022-02-25T06:42:59Z")

</div>

Once you add your number to the bot, you cannot use that particular number as your WhatsApp number, all the communication on that number has to be done via the bot only

---

<div class="post-metadata">

**Author:** ![derrysusilo](https://avatars.discourse-cdn.com/v4/letter/d/ce7236/32.png) [@derrysusilo](https://community.yellow.ai/u/derrysusilo)\
**Post date:** [February 26, 2022, 3:55am UTC](https://community.yellow.ai/t/disconnect-whatsapp-not-respond/1918/5 "2022-02-26T03:55:06Z")

</div>

ahhhhh thank you for your explain  
so thats it  
but, after you add number to the bot, how to edit whatsapp name or description ?

---

<div class="post-metadata">

**Author:** ![Pratik](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/pratik/32/69_2.png) [@Pratik](https://community.yellow.ai/u/Pratik)\
**Post date:** [February 28, 2022, 9:13am UTC](https://community.yellow.ai/t/disconnect-whatsapp-not-respond/1918/6 "2022-02-28T09:13:31Z")

</div>

You can edit the WhatsApp name from the Facebook Business Manager and you can update the bot description from the bot settings.

---

<div class="post-metadata">

**Author:** ![Pratik](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/pratik/32/69_2.png) [@Pratik](https://community.yellow.ai/u/Pratik)\
**Post date:** [March 14, 2022, 6:02am UTC](https://community.yellow.ai/t/disconnect-whatsapp-not-respond/1918/7 "2022-03-14T06:02:59Z")

</div>

2 posts were split to a new topic: [Connect a new WhatsApp Number](https://community.yellow.ai/t/connect-a-new-whatsapp-number/1977)
