Adding a video or image type message is not showing anything on the bot and it skips to next step.
Fetching from a url is not giving anything and also it’s not allowing to upload a image or video(It keeps showing loading for long when try to upload).
When a video is fetched from a url ,it just shows a blank player. Please refer the screenshots.
And can you please say what image and video formats are supported in image and video messages .
Links used for fetching
Image Link : https://upload.wikimedia.org/wikipedia/en/9/95/Test_image.jpg
Video Link : Adding A Welcome Message - YouTube
Please let me know how to resolve these issues.