Journey not being triggered with intent

I configured intent #call for utterances - Call me, etc.
I configured a journey call - which is triggered on intent #call
When I test with message, intent confidence is ~1

Issue is when I’m testing in the sandbox, journey is not being triggered by the bot

Bot link -

1 Like

Can anyone kindly tell what the causes for the issue could be?

1 Like

Can you please share your bot access with me at