Quick Reply enters fallback right after appearing

I created a Quick reply to trigger different journies, however as soon as I trigger the Quick Reply to appear, it executes the fallback and all the buttons disappear.

Turns out it was because I was using Quick Reply node from the “Message” category instead of “Prompt”. What is the difference between the two?

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Quick Reply message won’t wait for the user response and you can’t store the user response in a variable that can be used later for different journeys.

On the other hand, the Quick Reply prompt will wait for user response and it can be stored in a variable.