# Video and Carousel not working on Whatsapp

**URL:** <https://community.yellow.ai/t/video-and-carousel-not-working-on-whatsapp/1833>\
**Category:** Channels\
**Tags:** whatsapp\
**Created:** [February 4, 2022, 7:45am UTC](https://community.yellow.ai/t/video-and-carousel-not-working-on-whatsapp/1833 "2022-02-04T07:45:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![vadimgg](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/vadimgg/32/891_2.png) [@vadimgg](https://community.yellow.ai/u/vadimgg)\
**Post date:** [February 4, 2022, 7:45am UTC](https://community.yellow.ai/t/video-and-carousel-not-working-on-whatsapp/1833/1 "2022-02-04T07:45:40Z")

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Carousel and video nodes don’t work on whatsapp

 ![Screen Shot 2022-02-04 at 1.12.14 PM](https://canada1.discourse-cdn.com/flex035/uploads/yellowmessenger1/original/2X/6/6ae7369b923a660eb8aed8ca2ba81c5b9ca679e4.jpeg)  
 ![Screen Shot 2022-02-04 at 1.12.43 PM](https://canada1.discourse-cdn.com/flex035/uploads/yellowmessenger1/original/2X/6/6e4f9f08e677ec4c7870a4db296e2448175067f8.png)  
 ![Screen Shot 2022-02-04 at 1.31.56 PM](https://canada1.discourse-cdn.com/flex035/uploads/yellowmessenger1/original/2X/b/bc8a70563022cbe1454fd46cb0700b323d408ec2.png)

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**Author:** ![Pratik](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/pratik/32/69_2.png) [@Pratik](https://community.yellow.ai/u/Pratik)\
**Post date:** [February 8, 2022, 6:18am UTC](https://community.yellow.ai/t/video-and-carousel-not-working-on-whatsapp/1833/2 "2022-02-08T06:18:01Z")

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Carousel feature is not avaialble for whatsapp channel.

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**Author:** ![vadimgg](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/vadimgg/32/891_2.png) [@vadimgg](https://community.yellow.ai/u/vadimgg)\
**Post date:** [February 8, 2022, 7:07am UTC](https://community.yellow.ai/t/video-and-carousel-not-working-on-whatsapp/1833/3 "2022-02-08T07:07:52Z")

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Hey @Pratik,

The video node is in the Main Menu

Adding more words to the reply so I can submit it…

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<div class="post-metadata">

**Author:** ![Pratik](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/pratik/32/69_2.png) [@Pratik](https://community.yellow.ai/u/Pratik)\
**Post date:** [February 9, 2022, 10:41am UTC](https://community.yellow.ai/t/video-and-carousel-not-working-on-whatsapp/1833/4 "2022-02-09T10:41:24Z")

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This seems like a bug. We’ve raised a ticket to resolve this.