# What all data points about the end user can be fetched if it's redirected to web widget from a WhatsApp push notification

**URL:** <https://community.yellow.ai/t/what-all-data-points-about-the-end-user-can-be-fetched-if-its-redirected-to-web-widget-from-a-whatsapp-push-notification/2926>\
**Category:** Studio\
**Tags:** builder\
**Created:** [November 29, 2022, 7:41am UTC](https://community.yellow.ai/t/what-all-data-points-about-the-end-user-can-be-fetched-if-its-redirected-to-web-widget-from-a-whatsapp-push-notification/2926 "2022-11-29T07:41:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Anand\_Awasthi](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/anand_awasthi/32/1813_2.png) [@Anand\_Awasthi](https://community.yellow.ai/u/Anand_Awasthi)\
**Post date:** [November 29, 2022, 7:41am UTC](https://community.yellow.ai/t/what-all-data-points-about-the-end-user-can-be-fetched-if-its-redirected-to-web-widget-from-a-whatsapp-push-notification/2926/1 "2022-11-29T07:41:27Z")

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Business Goal: Customer is aspiring to increase its mobile app download (App available only in Android) in their end users mobiles.

- For this customer wants to know **what mobile operating system and its version** end users are having in their devices…because customer’s mobile app can be downloaded/supported into Android 5 (Lollipop) and above OS, once they have this information, customer can nudge the end users via multiple channels.

- Also is it possible to map end users uniquely when they are hoping their journey from whatsApp to web-widget ?

- Is there any risk/security compliance need to be followed or not in this due course. Please guide.

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**Author:** ![gautham](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.yellow.ai/gautham/32/1593_2.png) [@gautham](https://community.yellow.ai/u/gautham)\
**Post date:** [November 29, 2022, 9:33am UTC](https://community.yellow.ai/t/what-all-data-points-about-the-end-user-can-be-fetched-if-its-redirected-to-web-widget-from-a-whatsapp-push-notification/2926/2 "2022-11-29T09:33:25Z")

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@Anand_Awasthi

In this scenario,

- To get a better understanding, what is the expectation in how yellow as a conversational AI platform fits into this exercise of sourcing this information? Is this info expected to be sourced when the user has their conversations with yellow?

- Yes, you can use the **[channel filter node](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/logic-nodes/#2-channel-filter)** in the bot flow to switch journeys based on channel.

- Will get this checked.