Document Cognition Support : "Need info on how to display more content for document search query"

[Siripurapu_Sai_Priya (Siripurapu Sai Priyanka)]

Hi team,
When testing out document cognition bots build on cloud platform with single keyword search we are only able to get a single line output in the carrousel . (attached screenshots for reference)

But while testing out bots build in app platform with single keyword search , the bot is responding with a paragraph of content in the carrousel.

Can someone please help how to enable a similar looking carrousel for document search results in the cloud platform?

Thanks.

[Uday_Allu]

@Siripurapu_Sai_Priya It depends on the document content, if the user query is similar to a header or single line, then the results will be a single line, else result is a paragraph. You can try picking some queries from paragraphs and checking.

Document cognition has different configuration options such as boosting results by headers/paragraphs, search confidence, and Acronyms. So results style will also change from bot to bot based on how they configure it.