FAQ option disable

We have added faq’s and we are working on conflicts.
Untill we clear conflicts, we dont want bot to ans for the faq… Can we disable the faq option? i cant see any disable option…
Or do i not need to clear all the faqs

Hey @Sangeetha_R you cannot disable the FAQs. You can import them as a CSV file and then delete all the FAQs and when need you can upload the same CSV file.