Restricting bot access

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For one of the bot following is the use case, it becomes a necessity of limiting bot access to a certain group of users using IP address or some other possible function.

The bot is only meant to be used by agents on the floor when they are assisting customers on calls. For example – A bot is hosted on abc.com. If you open abc.com then bot will not be visible but I open same url then bot is visible to me.

Please let me know what possible options do we have to configure this.

2

@Srinivas We do not have an option to list the IP address for which the bot has to be displayed. Assuming the host website will be able to do so, they can pass hideChatButton: true inside window.ymConfig in the chatbot script. The bot will be hidden for those users.

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