I have an approved template with a section for sending media through notification. When I use the following code, the picture is delivered as specified in the URL.
{
"userDetails": {
"number": "<receiver-number>"
},
"notification": {
"type": "whatsapp",
"sender": "<sender-number>",
"templateId": "content_notification_5",
"language": "en",
"params": {
"media": {
"mediaLink": "https://juvoxa.com/ms-icon-310x310.png"
},
"1": "Asutosh",
"2": "Dr. Shanmukh Jaswantha",
"3": "Cataract Removal (Phacoemulsification Method)",
"quickReplies": {
"ctaUrlParam": "2401"
}
},
"namespace": "d2fe10fd_ad8c_4dce_8640_f9a34154ab75"
},
"config": {
"customPayload": {
"event_type": "new-prescription",
"payload": {
"patient_details": {
"name": "Asutosh",
"mobile_number": "<user-number>",
"id": "<user-id>"
}
}
}
}
}
This is how the template looks like
However, when I try to send a video or a PDF document by link, it fails.
For example:-
pdf document - https://unec.edu.az/application/uploads/2014/12/pdf-sample.pdf
video file - https://samplelib.com/lib/preview/mp4/sample-5s.mp4
Please help me with the solution.