WhatsApp Embedded Sign up issue

[Rafif_Elrienanto]

Hi team,

We have onboarded 1 WhatsApp number through embedded signup in our platform. Here’s the milestones of this number that we have achieved:

1. FBM successfully connected and the number shown active in WhatsApp Manager Dashboard (image 1)
2. Infra successfully created (image 2)
3. Connect the number to the BOT.

In the 3rd milestone we got stuck, the status in our platform is showing WhatsApp is offline. Need insights for this. Thank you

[Wasim_Laskar]

Please raise an internal support ticket for this.