Can we get WhatsApp profile name during initial message(welcome message)

[ajay.mehta (Ajay Kumar Mehta)]

Can we get WhatsApp profile user name? Tried using system variables but not receiving name. Any suggestions here.

[Jayesh_Rana]

Hi @ajay.mehta you can use variables node. Store this {{{profile.name}}} in a variable in the starting of the bot and then you can print that variable.

[ajay.mehta (Ajay Kumar Mehta)]

Used {{{profile.name}}}also @Jayesh_Rana but not getting name, getting mobile number if i am using {{{profile.name}}}

[Subhrajit_Gupta]

Can you get this from a function and then debug from UI?

data.profile.name

[ajay.mehta (Ajay Kumar Mehta)]

used data.prodile.name using function also @Subhrajit_Gupta, but getting the number instead of name.

[Maruthi_KR]

@ajay.mehta

{{{profile.name}}}

Hi @ajay.mehta As per the screenshoot 1. {{{profile.name}}} your getting phone number in text node, please check your WhatsApp once, have u provided number in place of profile name ?

[Subhrajit_Gupta]

Please check your name in Whatsapp Account.

[ajay.mehta (Ajay Kumar Mehta)]

@Maruthi_KR @Subhrajit_Gupta My WA Profile name is Name only. I checked from 2 WA account.

[Subhrajit_Gupta]

Hi @ajay.mehta ,
This is my from WA.

{
  "data": {
    "country": "India",
    "country_code": "IN",
    "firstTime": false,
    "name": "7TheMr_77",
    "timezone": "+05:30"
  }
}

My name is 7TheMr_77 in WA and I logged

console.log(data.profile, "profile in check new")

[ajay.mehta (Ajay Kumar Mehta)]

In My case, number is getting updated in place of name.

[gautham (Gautham Menon)]

@ajay.mehta

This seems like a bug if you’ve verified that the name on your end is different.
Please raise an internal ticket.

[ajay.mehta (Ajay Kumar Mehta)]

raised jira ticket @gautham Log in with Atlassian account