How can we read the response selected from the WhatsApp list prompt?

Studio
1

When I select an option from the list. I receives a message “I think you are looking for something I cannot help you with”.

Someone please help me with this

2

Hi @chandan_pandey this happening because the bot is unable to validate the option that you select from the whats app list and taking you to the fallback.

3

Okay @Jayesh_Rana but can you please help me. How can I validate the input. Because there is no such option.

4

Hey @chandan_pandey you can store the What List in a variable and then you can print that variables and check what data is getting printed.

1 Like
5

I have tried storing it. But then also I got the same output.
“I think you are looking for something I cannot help you with.”

7

Thanks for your help Sir

8

Did the issue got fixed @chandan_pandey??

9

No, I am trying on it.

11

image
image830×807 61 KB

saved as variable.

put a logic after that

image
image936×668 42.5 KB

2 Likes
12

@chandan_pandey Can you share a screenshot of the flow — what is expected after someone clicks on one of the options here?

13

@gautham I have used a logic after the list. and it worked

14

Thank you @Abdullah_Zuhud I have saved the input and applied logic and it worked for me.