Need a clarity on how the sessions are getting calculated in Metrics. Are the session calculated in metrics only on the bot load and maybe the user did not interact with it or the sessions in metrics are the ones where user has interacted with the bot? There is a huge difference in the number of s…

How sessions are calculated in Metrics?

gautham (Gautham Menon) Split this topic December 20, 2022, 5:36am 9

2 posts were merged into an existing topic: User Engagement Table timestamps

Topic		Replies	Views
Can we get analytics data based on Session ID Insights bot-analytics	3	348	December 7, 2022
How to calculate session duration? Insights	3	416	February 27, 2023
User Engagement Table timestamps Insights bot-analytics	2	617	December 19, 2022
Session Duration & Conversation ID : Website & Mobile app bots Studio builder	1	388	August 16, 2023
Explanation about api events Insights bot-analytics	2	375	December 9, 2022