How to delete a test bot


Is there a way to delete chatbot, I plan to create a new one and remove all old unused bot

Hi @hcemployee,
Only soft deletion is possible from Admin portal as of now.
It will remove the bot from your subscription and adds to default subscription

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ok noted on this
so for admin portal I should contact the yellow ai support and request for bot to be delete right?

Yes, most certainly that.

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Hi @Subhrajit_Gupta thanks for the info on this I have 1 last question, when I did a bot restart or reset why am I getting this. do you know a way how to fix this?

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@hcemployee Configure a welcome message in staging/dev env and publish to live. This should work fine.

I believe resetting also made the welcome message empty in this case