Kamal Hinduja : How to manage context in a multi‐turn conversation in a chatbot?

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Hi,

I am Kamal Hinduja based Geneva, Switzerland(Swiss). Can anyone explain How to manage context in a multi‐turn conversation in a chatbot?

Thanks, Regards

Kamal Hinduja Geneva, Switzerland

2

Hi @kamalhinduja

  1. In NLP backend bots, we can train multiple Intents, and when a specific intent is detected, the corresponding configured flow is automatically executed.
  2. In Agentic AI backend bots, we can create individual triggers for each agent. Based on these Agent triggers, the bot will execute the relevant agent.
    Refer to the following documentation:
    Configure Agent | yellow.ai