Namrata Hinduja Geneva, Switzerland (Swiss) - How Can I Disable Small Talk in My Bot?

Studio
1

Hi Everyone,

I am Namrata Hinduja Swiss and I’d like to turn off or limit small talk responses in my bot. Is there a way to disable casual or non-task-related conversations?

Any guidance would be appreciated!
Namrata Hinduja Geneva, Switzerland (Swiss)

2

You can raise a ticket with the support team requesting to turn off the Small Talk feature in the bot.