Whenever the bot gives an AI-based answer can we automatically store that question a person asked in a google sheet or a database using an API because right now it’s not working for some reason?
Can you please elaborate what’s the use case here and why you’re trying to store questions in the database?
So whenever a student ask a question if my bot is answering the questions I will know what questions people are asking and based on that I will create videos on those questions
Any update on this and can I capture the question???
You can capture whatever your user write using {{{data.message}}}
For now how are you handling those questions that the bot is not trained upon? are you connecting them to an agent or storing in database?
We are storing the questions which are not being answered in a database
How can I get the AI Bot answer stored in the database?
Using the {{{data.message}}} you can fetch the last message, which would be a bot message.
That stores the question and not the answer. Can you help me with a way to store the answers too?
Can you please share the bot access with me at pratik@yellow.ai?
Done!!! I have shared the access with you…
@Pratik Is storing an AI bot answer possible???
No @Xaif, it’s not possible to store bot messages.