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About the Inbox category
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1
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706
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June 17, 2022
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Do we have any word limitations in IOS platform app for Live agent to respond back?
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1
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67
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April 5, 2024
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Attachment preview for the emails received in the inbox email Ticketing
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0
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59
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April 1, 2024
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Chat transcript
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1
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87
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March 19, 2024
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Inbox - Can ticket tag flow to client CRM?
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0
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85
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March 14, 2024
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Are we getting any events once ticket is created and assigned to agent?
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1
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123
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February 19, 2024
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Inbox Custom Fields Dropdown list
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2
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228
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February 10, 2024
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Can we fetch the whole chat of user and bot through api?
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2
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397
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December 12, 2023
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Error on Agents Dashboard | Not responding
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2
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261
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November 30, 2023
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Is it Possible to Shorten the Chat Transcript URL?
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3
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436
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September 1, 2023
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Agents offline Message
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1
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402
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August 24, 2023
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Away status Logic
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3
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299
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August 22, 2023
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Do we have an option to "snooze" or "hold" the chat in case there's more details required?
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8
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452
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August 17, 2023
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Import ticket assignment
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2
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311
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August 3, 2023
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Is this possible?
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2
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382
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August 3, 2023
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Inbox queries with respect to E-mail ticketing, inactivity and dashboard
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1
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298
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August 1, 2023
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Email based intent trigger and 3rd party ticketing
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2
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314
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July 27, 2023
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Removing CSAT option from the Inbox Settings
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2
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340
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July 27, 2023
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Notification sound is not loud and need settings for change it
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2
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313
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July 27, 2023
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Inbox chats to be masked / encrypted
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9
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365
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July 25, 2023
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Time stamps of Active chats/ My chats in Inbox
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0
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297
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July 6, 2023
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Inbox Agent Assist and past Whatsapp Chats
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0
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312
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June 21, 2023
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Custom Fields Inbox
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7
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590
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June 19, 2023
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Inbox Sticky agents
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3
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357
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June 12, 2023
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Can we change the inbox agent feedback rating to thumbs up/down/ emoji?
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3
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312
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June 9, 2023
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Chat Transcript - Logo and CDN link change to Customer specific name
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3
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357
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June 5, 2023
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Inbox Analytics & Integrations
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1
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312
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June 2, 2023
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Is this possible to send the user message to the client system using Yellow.ai API?
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1
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349
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June 1, 2023
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Inbox Ticket Management
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3
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392
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May 26, 2023
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Re-Open previous chat creates new ticket
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1
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329
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May 26, 2023
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