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About the Inbox category
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1
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520
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June 17, 2022
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Can we fetch the whole chat of user and bot through api?
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0
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34
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September 26, 2023
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Is it Possible to Shorten the Chat Transcript URL?
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3
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201
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September 1, 2023
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Agents offline Message
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1
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134
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August 24, 2023
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Away status Logic
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3
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95
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August 22, 2023
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Do we have an option to "snooze" or "hold" the chat in case there's more details required?
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8
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241
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August 17, 2023
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Import ticket assignment
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2
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116
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August 3, 2023
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Is this possible?
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2
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152
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August 3, 2023
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Inbox queries with respect to E-mail ticketing, inactivity and dashboard
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1
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108
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August 1, 2023
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Email based intent trigger and 3rd party ticketing
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2
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121
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July 27, 2023
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Removing CSAT option from the Inbox Settings
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2
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160
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July 27, 2023
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Notification sound is not loud and need settings for change it
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2
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129
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July 27, 2023
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Inbox chats to be masked / encrypted
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9
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163
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July 25, 2023
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Time stamps of Active chats/ My chats in Inbox
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0
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108
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July 6, 2023
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Inbox Agent Assist and past Whatsapp Chats
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0
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122
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June 21, 2023
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Custom Fields Inbox
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7
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246
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June 19, 2023
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Inbox Sticky agents
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3
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145
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June 12, 2023
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Can we change the inbox agent feedback rating to thumbs up/down/ emoji?
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3
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132
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June 9, 2023
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Chat Transcript - Logo and CDN link change to Customer specific name
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3
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168
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June 5, 2023
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Inbox Analytics & Integrations
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1
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108
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June 2, 2023
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Is this possible to send the user message to the client system using Yellow.ai API?
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1
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120
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June 1, 2023
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Inbox Ticket Management
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3
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183
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May 26, 2023
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Re-Open previous chat creates new ticket
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1
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141
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May 26, 2023
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Session time out for the yellow.ai partner app - iOS and Andriod
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2
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138
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May 25, 2023
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Is email ticketing will work in orchestrator bot?
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0
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116
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May 17, 2023
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End user inactivity in queue
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1
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154
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May 11, 2023
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If the agents keeps themselves are available and forgets to log out, will they be auto logged out after a period or status gets changed as away?
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0
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130
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May 11, 2023
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In the system variables we have sentiment analysis how we can use it?
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2
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189
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April 18, 2023
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Is it possible to change the pre-defined text "Error while uploading"
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2
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180
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April 18, 2023
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Is it Possible to Extract entire Chat dump of all the conversation between live agents & users
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0
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144
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April 18, 2023
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