Bot icon in mobile sdk

Our customer is using react-native to develop the mobile app. While integrating our app, they followed all the steps from our docs but could not render the bot icon.
Should it be done manually by creating a floating button? if so how to auto-populate the bot image which is already uploaded to our platform?


The bot icon is visible when a user is conversing with the bot. Will you please confirm this issue once with the Bot Tester app?

@Sankalp_Gupta As soon as user lands on the app, we are not able to see the widget icon.


As discussed, the app has to add a floating button and start chatbot on click of it.