My bot is not triggering any flow or message. What might be the issue?
Hi can you post some screenshots or screen recordings here, like your configured message , your preview loading, so we can further see where issue is
Please verify if you have followed/addressed the below action-items:
- Check if welcome journey has been configured in your respective environment(Home)
- Check if the flow triggered from the welcome journey is connected to a message/question
- What input are you typing to trigger the flow? Have you set up an intent for it.
Documentation for Intents: Intents | yellow.ai
If you are still facing after addressing the above action items. Do let me know. We will check this internally.