I have created multiple journeys on the bot, but after the welcome message the bot is not responding.
I can see in the analysis section the bot is responding but on the studio orchestrator the bot is not responding.
Also created the jira ticket for reference: Log in with Atlassian account
Bot id: x1668151159869
Subscription id: YM-Shell_In-20317
Attaching screenshots for reference:
Hey @Vaseem_Kolyari can delete the quick reply node once and create the new one and re - trained the bot once again and then try it.
1 Like
gautham
(Gautham Menon)
3
Hi @Vaseem_Kolyari
Has @Jayesh_Rana 's workaround helped? Simply replacing the QR node with a new one.
I tried @Jayesh_Rana but its still its not working.
Nope the bot is still not responding.
gautham
(Gautham Menon)
6
alright, the respective product team will reach out to you on the internal ticket to close this out.
