Chatbot affecting website performance

The client has raised a concern stating chatbot is heavily affecting our page performance. they have Attached the screenshots of before and after the performance. they are asking us to suggest the reason and how to improve. Please help here

@Shilpa_Shree moving this to web-widget considering it’s widget impacting the performance specifically

@Shilpa_Shree Please make sure the chatbot script is pasted inside body tag of the website. That will ensure bot loads once the website loads fully without affecting it’s performance.

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Thanks @akshay_bhat , I will check with client regarding this