Client not able to Signup/Login in cloud platform

General
1

Hi @DeekshaV ,
Continue of slack thread,Client are not able to Signup the cloud platform, When they entered the details and click “Sign up” its not moving to next page. When we try to register again Its showing the email ID already registered. Please check and verify the user from backend same like Jalpa(jjani1@lenovo.com).
Client email ID: xiaoqian4@lenovo.com
CC: @Agilan_KS @dedymulyadi

Login issue lenovo
Login issue lenovo1366×768 145 KB

2

Hi @Saravanan_R

This seems like an issue that needs to be handled over an internal ticket/support case. Please raise the same and the respective POC will reach out to you.

This forum is primarily to understand the How To’s of yellow.ai.
Anything that’s a bug or inconsistency — please raise it over JIRA.

Closing this post now.