Custom Session Expiry

How do we configure a custom session expiry on a Web bot? Due to the client’s desire for a 5-minute session expiration as he has banking use case

What are you defining as a session here and why?

Every 5 minutes all the end user chat history gets cleared and bot loses context completely?
Seems like really poor user experience

The client has requested the same. Any solution?

@Abhijeet_Kumar , as Gautham suggested it is bad user experience to delete the user history every 5 mins.

I dont think you will able to delete the chat history, Instead you can assign the vaules of the fields you are collecting to a null value.

Also refreshing the fields, are you doing it every 5 mins or only incase the user is Inactive for 5mins ?

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