Disable User Text input in all the cases except for Agent Takeover


We want to disable the Text entry on the bottom of the page, This should be visible only if the chat is taken over by an agent.

We found the option to disable text input in the case of each node separately.

We are using Mobile SDKs and Web

Namaste @Md_Sarfaraaz_Hussain

Mobile SDKs are available for easier integration with mobile apps. It also loads web widget.
Hide input option applies for SDKs as well.

To add to Akshay’s response

There is no method to disable the text input globally across the bot.