Exporting and Importing Journeys


I am trying to move some journeys from one bot to another. When I export the journey it saves as a JSON, but to import a journey it needs to be a CSV. I was able to find a converter, but it said the column headers were wrong. So once I changed those to “journey” and “response” it accepted the file, but the journey steps were never correctly shown.

Can you provide me an example of how the CSV should be formatted?
Thank you.

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Hey @mpranckus!

Thank you for reporting this issue. Currently, our team is working on fixing this issue and in the next update, it’ll be resolved. Meanwhile, you’ll have to recreate the journey manually.

Sorry for the inconvenience.

Hello, has there been any fix to this yet? I am needing to import some journeys from one project to a new one

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Hey @mpranckus,
Currently, we’re testing this feature and it’ll be released in production next month.

Hi, i would like to ask. is this issues fixed?

please inform how do we export and import the journey.

@Pratik is the import journey feature available now?

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Hey @senthil.vasan
It’s still in beta, if you want to test it out on your bot we can get on a call and I’d be happy to walk you through the process: Calendly - Pratik Parmar