Exporting and Importing Journeys


I am trying to move some journeys from one bot to another. When I export the journey it saves as a JSON, but to import a journey it needs to be a CSV. I was able to find a converter, but it said the column headers were wrong. So once I changed those to “journey” and “response” it accepted the file, but the journey steps were never correctly shown.

Can you provide me an example of how the CSV should be formatted?
Thank you.

1 Like

Hey @mpranckus!

Thank you for reporting this issue. Currently, our team is working on fixing this issue and in the next update, it’ll be resolved. Meanwhile, you’ll have to recreate the journey manually.

Sorry for the inconvenience.