Imran_M_R
January 9, 2023, 1:52pm
1
We have enabled the Show history of the conversation in bot still we are not able to see previous chat.https://patient.juvoxa.com
Hey @Imran_M_R after changing the settings did you published the bot once after this…?
Imran_M_R
January 10, 2023, 7:44am
3
I am not sure about this
Hey @Imran_M_R did you enable this setting in both the enviroment?
Imran_M_R
January 10, 2023, 8:05am
5
yes, It is already enabled @Jayesh_Rana
Hey @Imran_M_R can you share the bot access to jayesh.rana@yellow.ai?
Imran_M_R
January 10, 2023, 8:18am
7
done Please check @Jayesh_Rana
Hey @Imran_M_R check now.
Imran_M_R
January 10, 2023, 8:26am
9
same issue @Jayesh_Rana
Hey @Imran_M_R if you have cleared the cookies or the cached memory then previous chat will not be available for you.
Imran_M_R
January 10, 2023, 8:35am
11
@Jayesh_Rana I am not cleared any cookies or caches
Hey @Imran_M_R in staging it working fine buddy.Are you testing in production…?
Imran_M_R
January 10, 2023, 8:40am
13
Yes, I am tested in production @Jayesh_Rana
Imran_M_R
January 10, 2023, 9:01am
15
Let’s connect for this after 4:30 today. Are you available at this time?
Imran_M_R
January 10, 2023, 9:12am
17
sure we’ll connect at 4.30 PM and shared invite for the same
gautham
January 20, 2023, 5:26am
18
@Jayesh_Rana / @Imran_M_R
What was the solution that worked here?
