Scenario- Once the ticket gets connected to live agent and if the users goes away from his/her device and at that time when the agent sends any message to the user. The user should get a notification sound normal floating/ push notification to get notified that agent has send a message(As we get in …

@Harsh_Batham Is this for website widget, or mobile sdk?

@akshay_bhat this is For mobile SDK

@Harsh_Batham We support Push notifications on Anroid, and iOS SDKs. You can refer to following documentation for setup: Android: Android Chatbot SDK | yellow.ai iOS: iOS Chatbot SDK | yellow.ai FAQs #5 and #6 - Mobile SDK FAQs | yellow.ai cc: @Sangeetha_R

Push Notifications

Channels

Harsh_Batham (Harsh Batham) June 19, 2023, 8:18am 2

@akshay_bhat can you please help

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Push Notifications

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