Session ID and UID in chat transcript

Insights
1

Hi Team,
Does UID changes as per Session ID or UID remains same irrespective of Session ID for same user?

2

@Mansi_Agarwal UID remains same for a user, unless they log in from different channel or browser.

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3

Hey @Mansi_Agarwal it can be also be changed if the user clear the cookies of the browser.

1 Like