Hi, in our use case we are using custom whatsapp templates in our flow and send carousel with options , the user sees the templates and gives their response in the carousel. Here are my queries.
When I read the documentation of Notification API , it says that a successful message will be ‘QUEUED’ with 202 status code. In that case , can you please clarify me if we can use WA templates as a question and WA carousel to capture the response , right after sending WA templates when there are many users(say 200) using the bot simultaneously?
Currently as we are in still developing stage, we are sending the whatsapp carousel with a delay of one second right after sending template via notification api. Is there any way to access delivery status from as a response from yellow ai notifcation api call itself?(I am aware that we can give a webhook url to get the delivery status, but in that case we need to write a custom api which calls notification api and wait for the webhook data and again send that to the yellow bot flow, which is little time consuming , I estimate)
Can any one help me with the above two questions? It would be of great help.
Thanks in advance.