[WhatsApp] - User getting T&C popup only on 1 Number before chatting with the business but not for other business

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For one of our customers, the user is getting a pop-up to accept the terms and conditions.

However, for the other bank business(probably not with us), the customer is not getting the T&C popup and are able to chat with the other bank.

Do we know what is the issue here? (They are getting this issue for both verified and non-verified numbers registered with us)

Attaching SS for more context.

  1. Our WABA UAT Number (Also happening with verified production number)
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    image1594×1198 65.8 KB
  2. Other business Number
    image
    image1570×1218 98.5 KB
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Bumping this thread.
Can someone please help.