Call Link is not working

I’m adding a call now link in the button link but for some reason it’s not working anymore. How do I resolve this issue?

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you can use this as a button name mobile <a href="tel:+91xxxxx">xxxxxxx</a>. we will support this natively in the quick replies in the next release.

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I tried adding it but the button is still not working
It gives an error message

@Hemanth_Kishore any updates on this. I need to update my bot asap

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Yeah @xaif, I’ve tried replicating this issue at my end. You just need to remove the whitespace in your phone number. It should look like this in the Link field: tel:+919988776655.

@Pratik The call us button is not working on the live bot but it’s working on the test link

@Pratik Any updates on this??? This is a major issue and needs to be resolved as soon as possible

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Hey @Xaif
Sorry for the delay. Can you please confirm if you’ve published your bot from dev environment to live?
If you’ve already done that, can you please raise a support JIRA ticket for the same?