Cannot read property 'wabaID' of null

Engage
1

Why do I get this when I trying to create a whatsapp template ?

2

Can you check if the WhatsApp ID is mapped properly?

For more details, see WhatsApp settings in campaign creation

3

Most likely you’re trying to create a template when you don’t have a Whatsapp connection enabled, or in a different environment where you have your WABA / WhatsApp account connected.

For example:
Error:

  • Environment: Sandbox
  • Whatsapp Connected: No
  • Error display: “Cannot read property ‘wabaID’ of null”

No Error

  • Environment: Production:
  • Whatsapp Connected: YES
  • Template creation available.