Why do I get this when I trying to create a whatsapp template ?
Can you check if the WhatsApp ID is mapped properly?
For more details, see WhatsApp settings in campaign creation
Most likely you’re trying to create a template when you don’t have a Whatsapp connection enabled, or in a different environment where you have your WABA / WhatsApp account connected.
- Environment: Sandbox
- Whatsapp Connected: No
- Error display: “Cannot read property ‘wabaID’ of null”
- Environment: Production:
- Whatsapp Connected: YES
- Template creation available.