Is it possible to display timer in web bot?

We need to display timer on website bot.

use case : If user does not receive an OTP we should display timer of 30 seconds and after 30 seconds display Resend OTP button. Do we have such component ?

Hi @Jaya_Vardhani_Mantha ,
I don’t think there is a way to track if OTP was received as a message to the end user as text.
A prompt stops at a point. So even after we send any kind of event, it will require a journey to trigger and it changes the context of the bot from which returning to the step to furthur render the quick reply and validate it wouldn’t be possible.
For the timer, the product team might help you if they have a feature in the pipeline.
Whatever timer is present or not it needs to be in the same step of the flow which will be the challenge.


Namaste @Jaya_Vardhani_Mantha
We do not have this feature yet. We will evaluate and update.
Please raise a request in Jira portal for internal tracking.

1 Like

Noted. Thank you @Subhrajit_Gupta