A customer requires these information:
- Flooding filter( a user should not get a communication again from the WhatsApp account for 7 days)
- Need a detailed report like the one attached with the info on clicks as well on a t+2 day level
- The dashboard for the account reflects the health of the WhatsApp number ( green, amber, red)
- Ability to maintain a dynamic negation list(customer can type ‘Stop’ to be unsubscribed, and the said customer to be excluded from all Airtel communication)
- Need a daily status report on the templates which has the template health for all the campaigns
- Campaign Editing abilities – ability to pause an ongoing campaign, and cancel a scheduled campaign
They are using Infobip currently. Would like to migrate if we provide the above capabilities.
Do we support these?
The call is at 4 pm hence we need confirmations on the above pointers before that