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Is this possible?
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2
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153
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August 3, 2023
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Inbox queries with respect to E-mail ticketing, inactivity and dashboard
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1
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109
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August 1, 2023
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Inbox Agent Assist and past Whatsapp Chats
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0
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123
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June 21, 2023
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Can we change the inbox agent feedback rating to thumbs up/down/ emoji?
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3
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133
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June 9, 2023
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Inbox Analytics & Integrations
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1
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109
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June 2, 2023
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Inbox Ticket Management
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3
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183
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May 26, 2023
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Re-Open previous chat creates new ticket
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1
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141
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May 26, 2023
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If the agents keeps themselves are available and forgets to log out, will they be auto logged out after a period or status gets changed as away?
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0
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130
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May 11, 2023
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Is it Possible to Extract entire Chat dump of all the conversation between live agents & users
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0
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144
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April 18, 2023
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Is there any way we can create live agent ticket depend on the specific mail id /user name of the agent?
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7
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215
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April 17, 2023
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Telegram Channel
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4
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167
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April 17, 2023
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Auto-close Chat Tickets
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2
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154
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April 14, 2023
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Create a ticket with a particular email id
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3
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165
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April 13, 2023
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Inbox analytics report filter
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1
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165
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March 17, 2023
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Can we use alias agent name in our Inbox?
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1
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187
|
March 15, 2023
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Canned response for user with only inbox agent & analytics subscription
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1
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148
|
March 15, 2023
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Custom fields for unified inbox orchestration bots
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1
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181
|
February 21, 2023
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|
Nick name for AGENT in Yellow Inbox
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4
|
164
|
February 17, 2023
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Does somebody know a good way to show to customer that an inbox supervisor can block an agent trying to send a doc to the customer while in a chat? Or give the agents limited possibilities?
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0
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152
|
February 15, 2023
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|
Maximum multiple agent login
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|
0
|
142
|
February 10, 2023
|
|
Can the agents on chat dashboard send the stickers to the users?
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3
|
166
|
January 31, 2023
|
|
If agent idle time in our mobile apps it automatically log out
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|
1
|
177
|
January 25, 2023
|
|
Hey, is there any system variable which can give us the availability of agents?
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|
1
|
175
|
January 4, 2023
|
|
Reactive notification agent 24hours flagging
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7
|
233
|
January 2, 2023
|
|
Email ticketing default message is not working
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|
1
|
193
|
December 22, 2022
|
|
Outside working hours in App platform
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|
5
|
226
|
December 19, 2022
|
|
API for marking chat as resolved
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|
2
|
186
|
December 14, 2022
|
|
Live agent translation facing issue - Inbox
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|
5
|
246
|
December 9, 2022
|
|
CSAT Feedback in Chats Archive inbox cloud.yellow.ai
|
|
9
|
316
|
December 7, 2022
|
|
Inbox inactivity trigger issue
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|
7
|
260
|
December 1, 2022
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