|
Inbox Knowledge Base Custom Domain
|
|
0
|
104
|
June 7, 2024
|
|
Do we have any word limitations in IOS platform app for Live agent to respond back?
|
|
1
|
201
|
April 5, 2024
|
|
Inbox - Can ticket tag flow to client CRM?
|
|
0
|
216
|
March 14, 2024
|
|
Error on Agents Dashboard | Not responding
|
|
2
|
380
|
November 30, 2023
|
|
Is this possible?
|
|
2
|
513
|
August 3, 2023
|
|
Inbox queries with respect to E-mail ticketing, inactivity and dashboard
|
|
1
|
415
|
August 1, 2023
|
|
Inbox Agent Assist and past Whatsapp Chats
|
|
0
|
431
|
June 21, 2023
|
|
Can we change the inbox agent feedback rating to thumbs up/down/ emoji?
|
|
3
|
432
|
June 9, 2023
|
|
Inbox Analytics & Integrations
|
|
1
|
426
|
June 2, 2023
|
|
Inbox Ticket Management
|
|
3
|
512
|
May 26, 2023
|
|
Re-Open previous chat creates new ticket
|
|
1
|
438
|
May 26, 2023
|
|
If the agents keeps themselves are available and forgets to log out, will they be auto logged out after a period or status gets changed as away?
|
|
0
|
392
|
May 11, 2023
|
|
Is it Possible to Extract entire Chat dump of all the conversation between live agents & users
|
|
0
|
430
|
April 18, 2023
|
|
Is there any way we can create live agent ticket depend on the specific mail id /user name of the agent?
|
|
7
|
491
|
April 17, 2023
|
|
Telegram Channel
|
|
4
|
403
|
April 17, 2023
|
|
Auto-close Chat Tickets
|
|
2
|
408
|
April 14, 2023
|
|
Create a ticket with a particular email id
|
|
3
|
427
|
April 13, 2023
|
|
Inbox analytics report filter
|
|
1
|
448
|
March 17, 2023
|
|
Can we use alias agent name in our Inbox?
|
|
1
|
414
|
March 15, 2023
|
|
Canned response for user with only inbox agent & analytics subscription
|
|
1
|
403
|
March 15, 2023
|
|
Custom fields for unified inbox orchestration bots
|
|
1
|
465
|
February 21, 2023
|
|
Nick name for AGENT in Yellow Inbox
|
|
4
|
410
|
February 17, 2023
|
|
Does somebody know a good way to show to customer that an inbox supervisor can block an agent trying to send a doc to the customer while in a chat? Or give the agents limited possibilities?
|
|
0
|
400
|
February 15, 2023
|
|
Maximum multiple agent login
|
|
0
|
391
|
February 10, 2023
|
|
Can the agents on chat dashboard send the stickers to the users?
|
|
3
|
411
|
January 31, 2023
|
|
If agent idle time in our mobile apps it automatically log out
|
|
1
|
441
|
January 25, 2023
|
|
Hey, is there any system variable which can give us the availability of agents?
|
|
1
|
404
|
January 4, 2023
|
|
Reactive notification agent 24hours flagging
|
|
7
|
480
|
January 2, 2023
|
|
Email ticketing default message is not working
|
|
1
|
430
|
December 22, 2022
|
|
Outside working hours in App platform
|
|
5
|
484
|
December 19, 2022
|