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Inbox analytics report filter
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1
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22
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March 17, 2023
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Can we use alias agent name in our Inbox?
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1
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56
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March 15, 2023
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Canned response for user with only inbox agent & analytics subscription
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1
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29
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March 15, 2023
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Custom fields for unified inbox orchestration bots
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1
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51
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February 21, 2023
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Nick name for AGENT in Yellow Inbox
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4
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48
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February 17, 2023
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Does somebody know a good way to show to customer that an inbox supervisor can block an agent trying to send a doc to the customer while in a chat? Or give the agents limited possibilities?
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0
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32
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February 15, 2023
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Maximum multiple agent login
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0
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32
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February 10, 2023
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Can the agents on chat dashboard send the stickers to the users?
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3
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51
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January 31, 2023
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If agent idle time in our mobile apps it automatically log out
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1
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65
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January 25, 2023
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Hey, is there any system variable which can give us the availability of agents?
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1
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66
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January 4, 2023
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Reactive notification agent 24hours flagging
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7
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94
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January 2, 2023
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Email ticketing default message is not working
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1
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86
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December 22, 2022
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Outside working hours in App platform
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5
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105
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December 19, 2022
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API for marking chat as resolved
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2
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81
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December 14, 2022
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Live agent translation facing issue - Inbox
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5
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120
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December 9, 2022
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CSAT Feedback in Chats Archive inbox cloud.yellow.ai
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9
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169
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December 7, 2022
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Inbox inactivity trigger issue
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7
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154
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December 1, 2022
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Getting an error while knowledge base publish for external usage
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4
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114
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November 28, 2022
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Tags in Knowledgebase
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1
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98
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November 24, 2022
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Live Translate feature in Inbox module
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3
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97
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November 24, 2022
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Can we redirect customer query to concern LIVE AGENT group or person?
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4
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185
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November 23, 2022
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Group customisation in within available agents
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1
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78
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November 23, 2022
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Do we have agent activity report on our cloud module?
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1
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89
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November 22, 2022
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Unable to connect to Agents
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1
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386
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January 3, 2022
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How can I enable the Agent Escalation?
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1
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533
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December 31, 2021
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