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Inbox Knowledge Base Custom Domain
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0
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117
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June 7, 2024
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Do we have any word limitations in IOS platform app for Live agent to respond back?
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1
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215
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April 5, 2024
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Inbox - Can ticket tag flow to client CRM?
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0
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232
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March 14, 2024
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Error on Agents Dashboard | Not responding
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2
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411
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November 30, 2023
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Is this possible?
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2
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529
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August 3, 2023
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Inbox queries with respect to E-mail ticketing, inactivity and dashboard
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1
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427
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August 1, 2023
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Inbox Agent Assist and past Whatsapp Chats
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0
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452
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June 21, 2023
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Can we change the inbox agent feedback rating to thumbs up/down/ emoji?
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3
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459
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June 9, 2023
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Inbox Analytics & Integrations
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1
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446
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June 2, 2023
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Inbox Ticket Management
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3
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536
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May 26, 2023
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Re-Open previous chat creates new ticket
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1
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465
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May 26, 2023
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If the agents keeps themselves are available and forgets to log out, will they be auto logged out after a period or status gets changed as away?
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0
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403
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May 11, 2023
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Is it Possible to Extract entire Chat dump of all the conversation between live agents & users
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0
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441
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April 18, 2023
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Is there any way we can create live agent ticket depend on the specific mail id /user name of the agent?
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7
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538
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April 17, 2023
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Telegram Channel
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4
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428
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April 17, 2023
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Auto-close Chat Tickets
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2
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437
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April 14, 2023
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Create a ticket with a particular email id
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3
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445
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April 13, 2023
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Inbox analytics report filter
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1
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473
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March 17, 2023
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Can we use alias agent name in our Inbox?
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1
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432
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March 15, 2023
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Canned response for user with only inbox agent & analytics subscription
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1
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414
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March 15, 2023
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Custom fields for unified inbox orchestration bots
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1
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474
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February 21, 2023
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Nick name for AGENT in Yellow Inbox
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4
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431
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February 17, 2023
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Does somebody know a good way to show to customer that an inbox supervisor can block an agent trying to send a doc to the customer while in a chat? Or give the agents limited possibilities?
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0
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412
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February 15, 2023
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Maximum multiple agent login
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0
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394
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February 10, 2023
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Can the agents on chat dashboard send the stickers to the users?
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3
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430
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January 31, 2023
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If agent idle time in our mobile apps it automatically log out
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1
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456
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January 25, 2023
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Hey, is there any system variable which can give us the availability of agents?
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1
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413
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January 4, 2023
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Reactive notification agent 24hours flagging
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7
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529
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January 2, 2023
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Email ticketing default message is not working
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1
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443
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December 22, 2022
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Outside working hours in App platform
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5
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519
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December 19, 2022
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