Redirect a user to an external url

Studio
1

Hi

I would like to find out how I can redirect a conversation to an external website without using a button or a quick reply.

This bot will be used on a website.

Please see the image below

yellow_redirect
yellow_redirect895×441 24.8 KB

Tanks
Eckhardt

2

Hi

We do not support redirection without an action from the end user.

You will have to either

  • Share the link in a text message
  • Add the link to the button. On click of the quick-reply button, the page will redirect.
3

I have use case, where the same process is required , but i need to pass variable/values from bot that will act as dynamic query parameters onbutton click in the bot , this redirects to the webpage. Till this process it is doable. But how to auto fill the webpage filter for ex: fields like Source and destination of a airline webpage, with the values that passed as query parameters inthe webpage.

4

@Nikhitha

if you have a sample parent link eg: “https://community.yellow.ai/”
You can write a function to append UTM_Source/Campaign etc and use bot variables directly in the function node

To call a variable that’s already in the bot flow inside a function, follow the format — {{{data.variablName}}}

5

We can directly use the Link configuration in the Quick replies button right bcoz I have configured the url with bot variables .
image

Can you tell me whether this can auto fill the fields in the webpage as below?

image
image922×112 5.22 KB

6

@Nikhitha if your bot is a web based bot - this link based redirect would work

Can you give share a sample URL with the From and To populated. I can suggest accordingly

7

Yes, the bot is webbased bot. Currently there is no sample url,but want to check the feasibility of the auto filling the filters in webpage when user clicks on a button in the bot which has url link with values/variables as parameters.