Hi I would like to find out how I can redirect a conversation to an external website without using a button or a quick reply. This bot will be used on a website. Please see the image below [yellow_redirect] Tanks Eckhardt

Hi We do not support redirection without an action from the end user. You will have to either Share the link in a text message Add the link to the button. On click of the quick-reply button, the page will redirect.

I have use case, where the same process is required , but i need to pass variable/values from bot that will act as dynamic query parameters onbutton click in the bot , this redirects to the webpage. Till this process it is doable. But how to auto fill the webpage filter for ex: fields like Source a…

@Nikhitha if you have a sample parent link eg: “ https://community.yellow.ai/ ” You can write a function to append UTM_Source/Campaign etc and use bot variables directly in the function node To call a variable that’s already in the bot flow inside a function, follow the format — {{{data.variablName…

We can directly use the Link configuration in the Quick replies button right bcoz I have configured the url with bot variables . [image] Can you tell me whether this can auto fill the fields in the webpage as below? [image]

@Nikhitha if your bot is a web based bot - this link based redirect would work Can you give share a sample URL with the From and To populated. I can suggest accordingly

Yes, the bot is webbased bot. Currently there is no sample url,but want to check the feasibility of the auto filling the filters in webpage when user clicks on a button in the bot which has url link with values/variables as parameters.

Redirect a user to an external url

Studio

gautham (Gautham Menon) October 13, 2022, 4:28am 2

We do not support redirection without an action from the end user.

You will have to either

Share the link in a text message
Add the link to the button. On click of the quick-reply button, the page will redirect.

Topic		Replies	Views
Can we redirect users to google form once he clicks a button Studio builder	1	355	November 14, 2022
Is it possible to have a specific bot flow that Website/PWA bot starts with based on from which Source the user is redirected from? Engage	3	369	March 15, 2023
Pass value from yellow chatbot to the parent webpage Channels web-widget	1	609	March 22, 2022
External link tracking Studio builder	1	223	February 28, 2024
Quick Reply Event On Web bot Studio builder	3	349	June 2, 2023

Redirect a user to an external url

Related topics