Unable to set fallback message

Studio
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Screenshot (22)
Screenshot (22)1920×1080 249 KB

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@pawan_kumar
Can you share what you’re configuring in fallback?

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image
image902×784 36.9 KB

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Can you delete the execute flow

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@gautham can we connect and learn from you.

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When I am trying to add fallback msg it is giving me error. I am using sandbox and even the chatbot is not working for testing the flow. I am written small flow for asking name, email and phone, but chatbot is not working.

Screenshot (25)
Screenshot (25)1920×1080 259 KB

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Hey, @pawan_kumar have you deleted some journeys from the bot.?

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@Jayesh_Rana No, Jayesh

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Hey @pawan_kumar can you give me access at jayesh.rana@yellow.ai

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I have given access, you have a received a mail in the name of Damu.

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@Jayesh_Rana Hi, Jayesh Still not able to do it.

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I believe you have deleted all the journeys from the bot first and then you have created some new journeys and also I believe you have tried to import some journeys from production or staging to sandbox and during this some how you have deleted the fallback configured journey.

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Please help me to reconfigure it.

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@gautham @Jayesh_Rana Please help me to reconfigure my fallback.