WhatsApp autosuggestions are given as numbered lists and if the user responds with any of the numbers, instead of going to that intent/flow it is re-prompting the list.
- WA suggestions come with numbers because WA buttons or lists have an upper limit on the number of buttons.
- Make sure the description of the journey has the training > minConfidence
- If it still doesn’t work, please consider raising a JIRA ticket.
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