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Do we have any filter option in chat analytics?
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4
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29
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March 21, 2023
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Handling Queue Positioning inside flow
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3
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29
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March 17, 2023
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Inbox analytics report filter
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1
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22
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March 17, 2023
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Data Masking in Inbox
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0
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17
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March 10, 2023
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User details in manually raised ticket
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6
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88
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March 7, 2023
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Custom fields for unified inbox orchestration bots
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1
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51
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February 21, 2023
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In the inbox module, for a specific Whatsapp Chat ticket does the single and double tick represent the read receipt of the message?
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1
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38
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February 21, 2023
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Does somebody know a good way to show to customer that an inbox supervisor can block an agent trying to send a doc to the customer while in a chat? Or give the agents limited possibilities?
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0
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32
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February 15, 2023
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Chat transcript not being received on email after setting clients email server in Send Chat Transcript
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2
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45
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February 10, 2023
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I want to pass CSAT custom field in CHAT ARCHIVES report
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1
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53
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February 7, 2023
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Reply from campaigns
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4
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53
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January 24, 2023
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[Inbox] For what cases is a user marked inactive?
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1
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66
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January 13, 2023
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Getting attachment link and update in inbox custom fields
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0
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49
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January 11, 2023
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Blocking multiple chats
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6
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97
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January 10, 2023
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Ticket closed due to session ended for whatsapp channel
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1
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67
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January 1, 2023
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How to download conversation / chat url (public) for all the users in last 1 year from app.ym platform
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0
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51
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December 27, 2022
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Email ticketing default message is not working
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1
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86
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December 22, 2022
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Outside working hours in App platform
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5
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105
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December 19, 2022
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Live agent translation facing issue - Inbox
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5
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120
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December 9, 2022
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CSAT Feedback in Chats Archive inbox cloud.yellow.ai
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9
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169
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December 7, 2022
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How to setup inbox
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3
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86
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December 1, 2022
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Trigger event on ticket timeout
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8
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120
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December 1, 2022
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Do we scan the file/attachment that is being sent by the customer before it reaches to the agent?
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7
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123
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November 30, 2022
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Inbox - Is it possible to change the priority of the ticket by the agent/Inbox Admin once the ticket is raised?
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3
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86
|
November 29, 2022
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Live Translate feature in Inbox module
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3
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96
|
November 24, 2022
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Inbox - Is Arabic Chat Transcrip supported?
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2
|
141
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November 24, 2022
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Screen sharing to a live agent
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1
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142
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September 22, 2022
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Raise Ticket Issue - Not created when no agent active
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0
|
228
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July 26, 2022
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Agent transfers node
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1
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228
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June 13, 2022
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Raise a Ticket (Issue)
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1
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283
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May 17, 2022
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