|
Kamal Hinduja : How can I delete a chat bot on Yellow.ai?
|
|
0
|
5
|
June 17, 2025
|
|
Chat Transcript - Logo and CDN link change to Customer specific name
|
|
2
|
505
|
June 5, 2023
|
|
Do we have any word limitations in IOS platform app for Live agent to respond back?
|
|
1
|
201
|
April 5, 2024
|
|
Chat transcript
|
|
1
|
217
|
March 19, 2024
|
|
Inbox - Can ticket tag flow to client CRM?
|
|
0
|
218
|
March 14, 2024
|
|
Can we fetch the whole chat of user and bot through api?
|
|
2
|
542
|
December 12, 2023
|
|
Agents offline Message
|
|
1
|
535
|
August 24, 2023
|
|
Is this possible?
|
|
2
|
516
|
August 3, 2023
|
|
Inbox queries with respect to E-mail ticketing, inactivity and dashboard
|
|
1
|
418
|
August 1, 2023
|
|
Inbox Agent Assist and past Whatsapp Chats
|
|
0
|
433
|
June 21, 2023
|
|
Custom Fields Inbox
|
|
7
|
793
|
June 19, 2023
|
|
Inbox Sticky agents
|
|
3
|
498
|
June 12, 2023
|
|
Inbox Analytics & Integrations
|
|
1
|
430
|
June 2, 2023
|
|
Is this possible to send the user message to the client system using Yellow.ai API?
|
|
1
|
475
|
June 1, 2023
|
|
Inbox Ticket Management
|
|
3
|
519
|
May 26, 2023
|
|
Re-Open previous chat creates new ticket
|
|
1
|
441
|
May 26, 2023
|
|
If the agents keeps themselves are available and forgets to log out, will they be auto logged out after a period or status gets changed as away?
|
|
0
|
393
|
May 11, 2023
|
|
In the system variables we have sentiment analysis how we can use it?
|
|
2
|
498
|
April 18, 2023
|
|
Is it Possible to Extract entire Chat dump of all the conversation between live agents & users
|
|
0
|
433
|
April 18, 2023
|
|
Acceptable file formats for the inbox attachment functionality
|
|
3
|
423
|
April 11, 2023
|
|
How long will it take to automatically mark the ticket as closed from queue chat
|
|
3
|
471
|
April 11, 2023
|
|
Under what category a ticket will fall, if it is raised inside working hours and all the agents are offline
|
|
3
|
424
|
March 22, 2023
|
|
Do we have any filter option in chat analytics?
|
|
4
|
421
|
March 21, 2023
|
|
Handling Queue Positioning inside flow
|
|
3
|
435
|
March 17, 2023
|
|
Inbox analytics report filter
|
|
1
|
451
|
March 17, 2023
|
|
Data Masking in Inbox
|
|
0
|
411
|
March 10, 2023
|
|
User details in manually raised ticket
|
|
6
|
535
|
March 7, 2023
|
|
Custom fields for unified inbox orchestration bots
|
|
1
|
468
|
February 21, 2023
|
|
In the inbox module, for a specific Whatsapp Chat ticket does the single and double tick represent the read receipt of the message?
|
|
1
|
401
|
February 21, 2023
|
|
Does somebody know a good way to show to customer that an inbox supervisor can block an agent trying to send a doc to the customer while in a chat? Or give the agents limited possibilities?
|
|
0
|
402
|
February 15, 2023
|