Can we trigger whatsapp notifcation after 7 days of completion of journey

The use-case is… we need to send a notification to user after 7 days of completion of the journey.

Ya, you can @Pulkit_Jangid.

  1. Store the user’s number in user360 along with a column which will indicate whether the user has completed the journey or not. If completed, then store the date of completion.

column name: “userid”, value: number.
column name: “completeddate”, value: “2023-04-12 22:03:13”

  1. Create segment, where you can select the below condition,
    completeddate → was exactly → 7days ago

  2. You can map this segment when you create the campaign which runs everyday to send notifications.

2 Likes