Facing issue in salesforce CRM node on Live instance

Bot was developed and working well on staging instance. We’ve used salesforce node and passing few parameters in the development env. When we changed it to production salesforce and published the bot to live, the same is not reflected in live and the bot is not responding. This is a critical issue as we are planning to go live on Monday.


Is the issue that the bot is not responding or that the salesforce searchRecord function isn’t working?

@gautham The bot is not responding due to the issue in the authentication step, where we use this salesforce CRM node.

The salesforce is not working so that’s why it is not showing the search and create values also in production. But on staging everything works fine.

This issue is fixed now, thanks

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@Samyuktha_G was this a bug or were there any steps you’ve taken to resolve this?