One of the clients asked us if we can keep a track or see the analysis of how many users have opened or visited the bot from a particular site. They have different sites and the bot is hosted on them now they just want a report that how many users are there from a particular site.
I checked the analytics(insights) but it is not there. Now I tried to utilise the pageUrl variable and implemented the logic of inserting the details in a custom db, but it captures the users that have not opened the bot yet or started conversing the bot.
@Aadil_Malla How about storing the details only for users who opened the bot? You can listen to bot-opened event:
@akshay_bhat Tried this but it seems bot-opened event is not triggering the particular flow where the db configuration is done.
@Aadil_Malla Are you saying that you’re able to store event for all users but, not able to filter out the ones with bot-opened event?