Our customer wants to know how many times the user inactivity event is triggered but we could not find that information.
We would also want to know how many times an Intent is triggered as a part of the prediction. currently we have information related to how many times a flow is triggered.
Hey @RamachandraReddy,
You can create a custom DB Table with the required column values and whenever the user inactivity event gets triggered and you can insert the required details into the custom DB Table.
Then you can create a custom analytics by making use of this custom DB Table.
We would also want to know how many times an Intent is triggered as a part of the prediction. currently we have information related to how many times a flow is triggered.
For this, You can checkout my comment on this community post: How to check most triggered intents