How do we add the pop up message in the bot icon, when the bot is on cloud platform.
Sample Screenshot for reference:
cc @Robin
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We cannot implement this from the bot level. You have to raise a ticket for this.
@Tejas_Shetty
This is now powered by Inbound Engage.
Engage → Inbound → Create Campaign → Chat auto pop-up.
On desktop, bot will fully open. On mobile, a pop-up will be displayed.
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Hey, @akshay_bhat what if the Enagage needs account upgrade or don’t have have the access to Inbound Engage because of the current subscription.
Thank you @Jayesh_Rana
Thank you @akshay_bhat
@Jayesh_Rana This is now a paid feature. You can request for account upgrade to access it.
Got it, @akshay_bhat.